FREQUENTLY ASKED QUESTIONS
TERMINOLOGY
WHAT DOES 'FOCAL LENGTH' MEAN?
This refers to the distance from the surface of a lens and its focal point.
WHAT DOES 'FPS' MEAN?
This means Frames Per Second and is the number of still frames (pictures) which appear in a single second of time, 30 FPS is considered "Real Time." thus, for Real Time viewing of your cameras, you need at least 30 frames per second for each camera.
WHAT DOES 'IR' MEAN?
This means Infrared. IR LEDS are used on both Day and Night cameras, and allow the camera to see in the dark.
WHAT DOES 'LUX' MEAN?
LUX refers to the measurement of light needed for the camera to view and record properly.
WHAT DOES 'RESOLUTION' MEAN?
Resolution refers to the camera's ability to reproduce an image. The higher the resolution, the better the picture quality.
QUESTIONS
A small board camera is built into an everyday item. The camera can be wired (connected to a DVR or VCR using a cable) or it can be wireless. A wireless camera transmits a signal to a receiver that is connected to the DVR or VCR.
What is the difference between a wired and a wireless camera?
Wired cameras have a video cable that runs from the camera to your recording or viewing device such as a VCR, DVR or monitor. Wireless cameras have a built-in transmitter that sends the video signal to a receiver. The receiver then connects to your recording or viewing device.
How far can a wireless hidden camera transmit?
Standard wireless hidden cameras can transmit to a distance of 1,000 feet. High-powered wireless hidden cameras can transmit to a distance of 2,000 feet.
Can I get audio in my hidden camera?
No you cannot. According to U.S. federal laws, audio cannot be used in a surreptitious manner, such as in a hidden camera. Audio in a hidden camera is only available to law enforcement agencies. Title 18, Section 2512.
How many wireless cameras can you have in one location?
You can have up to four wireless cameras in one location. You can view all the cameras at once using four receivers or you can use one receiver and switch to each camera as you want to view it. You will only be able to view one camera at a time if you only use one receiver. If you want to install multiple wireless cameras at one location, it is best to order them at the same time so that they can be put on different channels.
What is a2.4 GHz wireless frequency?
A frequency is used to transmit a signal or data such as video. 2.4 GHz is the specific wireless frequency that our transmitters use to send a video signal to a receiver. All of our wireless cameras operate on the 2.4 GHz frequency. The range varies from 200 feet to 700 feet, depending on environmental conditions.
Will a cordless phone interfere with wireless cameras?
A cordless phone that operates on the 2.4 GHz frequency will cause interference with a 2.4 GHz camera. Interference should be minimal and usually occurs if the phone is between the camera and the receiver.
Are the transmitters FCC approved?
The transmitters used in all our wireless systems are FCC and Industry Canada Certified.
What is a Quad?
A Quad splits your monitor into four sections and allows you to view four cameras at once.
Will a Quad allow four cameras to record at the same time?
Yes. You can record all four cameras at the same time. You can also record using a switching monitor, which will record the camera that is showing at that moment.
Do the receivers work through walls up to two feet thick?
Yes, if there isn't an excessive amount of metal in the wall.
Do you need a VCR to record or will the cameras record?
You must have a DVR or VCR if you want to record.
How many cameras can I hook up to one TV?
You can hook up as many cameras as your TV has inputs. Most TVs have two inputs but when using a quad, you can hook up four cameras.
How long will the camera last with a 9-volt battery?
The Cyber Eye and BD-127 batteries will last about 5 hours.
What is the operating voltage of a camera?
Our cameras range from 9 volts (CMOS) to 12 volts, and also 24 volt professional models.
In what range of temperatures is it sat for cameras to operate?
Black and white cameras - Safe to operate between -23 degrees Centigrade to +50 Centigrade or -10 degrees Fahrenheit to +122 degrees Fahrenheit.
Color cameras - Safe to operate between -23 degrees Centigrade to +40 degrees Centigrade or -10 degrees Fahrenheit to +104 degrees Fahrenheit.
Storage - It is safe to store cameras between -30 degrees Centigrade to +70 degrees Centigrade or -22 degrees Fahrenheit to +158 degrees Fahrenheit.
What is a fixed lens?
A fixed focal length lens cannot zoom. The focus is fixed. A fixed focal length lens usually allows more light to pass through the lens at a given focal length than a varifocal lens, or zoom lens. This can be especially important in low light situations.
What is a varifocal lens?
A varifocal lens is one where the focal length of the lens can be changed. This is a technical way of saying that it's a zoom lens.
NOTE:
Cameras can be fascinating but intimidating. Why? Because everyone is afraid that they have to be a 'camera guru' to set up and operate a wireless hidden camera.
That's why we have camera experts who will answer any questions you have about wireless hidden cameras and how they operate.
You can call us directly at 609-812-5030 and our camera experts will answer any and all of your questions.
